ACOM Health

Launch ACOM Health (either the desktop application or web portal depending on your setup) and sign in with admin credentials. ACOM Health is used by chiropractic and physical therapy practices — the interface includes both clinical and billing modules.

Click "Reports" in the main navigation menu (top bar or left sidebar depending on your version). The Reports module opens showing categories of available reports.

In the Reports section, click "Patient Reports". Then select "Patient Demographics" or "Patient List" — this is the core patient data export report. Avoid financial or billing reports for this step.

ACOM Health uses three patient status categories. Active: patient is currently receiving care. Inactive: patient has not been seen recently but the care relationship was not formally closed. Discharged: the care relationship was explicitly terminated by the provider. Select Active + Inactive only for MedMasters campaigns. The "Discharged" status means the provider formally closed the patient relationship — contacting Discharged patients without careful review may have legal implications.

Set Patient Status to include Active and Inactive only. Set Date Range = "All Time". Make sure these fields are selected in the output: First Name, Last Name, Cell Phone, Email, Last Visit Date, Patient Status, Primary Insurance, Visit Count. Click "Generate Report".

• Status: Active + Inactive (do not include Discharged)
• Date Range: All Time
• Provider: All Providers
• Output fields: First Name, Last Name, Cell Phone, Email, Last Visit Date, Patient Status, Insurance, Visit Count
• Click Generate Report

After the report loads, click the "Export" button in the report toolbar. Choose CSV or Excel format. Save the file and upload to MedMasters via the secure link.