MedMasters
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Lighthouse 360

Patient communication platform for dental practices

dentaleasy~5 minCSVOfficial Docs ↗Last verified May 4, 2026

Take it with you

The full Lighthouse 360 export guide as a PDF

Print it. Share it with your office manager. Keep it for the next time. Free.

Export Steps

1

Sign in to Lighthouse 360

Open my.lh360.com in a desktop browser. Lighthouse 360 syncs with your primary dental EHR.

2

Open Patients → Export

Click "Patients" in the navigation. Click the "Export" icon and choose "All Patients" → "CSV".

EHR Software
Patients
3

Download

The CSV downloads to your browser.

4

Send via Secure Upload Link

Upload the file using the secure link your MedMasters account manager provided. Do not email the CSV file directly — patient contact data must be transmitted securely.

Note:

Never send patient data as a plain email attachment. Patient data sent over unencrypted email violates HIPAA. Use only the secure upload link provided by MedMasters.

Field Availability

Which MedMasters data fields are available in this EHR export.

Our Field
EHR Field
Notes
Status
First NameREQ
First Name
Available
Last NameREQ
Last Name
Available
PhoneREQ
Mobile
Available
EmailREQ
Email
Available
Last Visit DateREQ
Last Visit
Synced from primary EHR — may be stale by minutes
Partial
Active / InactiveREQ
Status
Available
Insurance vs Cash
N/A
Not available
Visit Count
Visit Count
Partial

Known Quirks

⚠️

Comms-focused layer — patient demographics flow in from the primary dental EHR.

⚠️

Communication preferences (text/email/voicemail) export and are useful for picking the reactivation channel.

Pro Tips

💡

Use Lighthouse's opt-in flags to filter to only marketing-consented patients.

💡

Combine the Lighthouse export with the primary EHR's patient list for the fullest dataset.

Got your export? Now what?

The Storage & Handoff Playbook covers verifying, securing, and using the data for compliance, migration, or analytics.

View Playbook

Want this turned into bookings?

MedMasters Reactivation runs the entire patient outreach for you — fully managed, fully compliant.

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