MedMasters
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Setmore

Free-tier scheduling tool used widely by small clinics

medspachirodentaleasy~5 minCSVOfficial Docs ↗Last verified May 4, 2026

Take it with you

The full Setmore export guide as a PDF

Print it. Share it with your office manager. Keep it for the next time. Free.

Export Steps

1

Sign in to Setmore

Open my.setmore.com in a desktop browser. The mobile app does not support export.

2

Open Customers

Click "Customers" in the left sidebar. The full customer directory loads.

EHR Software
Customers
3

Export to CSV

Click the three-dot menu at the top-right of the customers list and select "Export Customers". The CSV downloads to your browser.

4

Send via Secure Upload Link

Upload the file using the secure link your MedMasters account manager provided. Do not email the CSV file directly — patient contact data must be transmitted securely.

Note:

Never send patient data as a plain email attachment. Patient data sent over unencrypted email violates HIPAA. Use only the secure upload link provided by MedMasters.

Field Availability

Which MedMasters data fields are available in this EHR export.

Our Field
EHR Field
Notes
Status
First NameREQ
First Name
Available
Last NameREQ
Last Name
Available
PhoneREQ
Phone
Available
EmailREQ
Email
Available
Last Visit DateREQ
Last Booking
Available on paid plans; free plan exports do not include last booking
Partial
Active / InactiveREQ
N/A
Setmore does not track active/inactive — derive from last booking date
Not available
Insurance vs Cash
N/A
Not available
Visit Count
Total Bookings
Partial

Known Quirks

⚠️

Free-plan accounts cannot export — upgrade to Pro or Premium first.

⚠️

Setmore is appointment-focused; clinical notes and demographics are minimal compared to a full EHR.

Pro Tips

💡

Setmore is often a secondary scheduling tool alongside a clinical EHR — combine the two exports for complete coverage.

💡

Use the "Service" tag to segment by treatment type (consult, follow-up, etc.).

Got your export? Now what?

The Storage & Handoff Playbook covers verifying, securing, and using the data for compliance, migration, or analytics.

View Playbook

Want this turned into bookings?

MedMasters Reactivation runs the entire patient outreach for you — fully managed, fully compliant.

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