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Square Appointments

Scheduling and POS, common at smaller medspas and aesthetic clinics

medspaeasy~5 minCSVOfficial Docs ↗Last verified May 4, 2026

Take it with you

The full Square Appointments export guide as a PDF

Print it. Share it with your office manager. Keep it for the next time. Free.

Export Steps

1

Sign in to Square Dashboard

Open squareup.com/dashboard in a desktop browser. Owner or full-access employee role is required.

2

Open Customers → Directory

Click "Customers" in the left sidebar, then "Directory". The full customer list opens.

EHR Software
CustomersDirectory
3

Export Customer List

Click the "Export" button at the top-right of the customers list. Choose "Customer Directory" → CSV. The file downloads to your browser.

Tip:

For >5,000 customers, Square emails the export instead of streaming it — check the owner email account.

4

Send via Secure Upload Link

Upload the file using the secure link your MedMasters account manager provided. Do not email the CSV file directly — patient contact data must be transmitted securely.

Note:

Never send patient data as a plain email attachment. Patient data sent over unencrypted email violates HIPAA. Use only the secure upload link provided by MedMasters.

Field Availability

Which MedMasters data fields are available in this EHR export.

Our Field
EHR Field
Notes
Status
First NameREQ
First Name
Available
Last NameREQ
Last Name
Available
PhoneREQ
Phone Number
Available
EmailREQ
Email
Available
Last Visit DateREQ
Last Active Date
Partial
Active / InactiveREQ
N/A
Not available
Insurance vs Cash
N/A
Not available
Visit Count
Total Visits
Available

Known Quirks

⚠️

Square is a payments+scheduling tool, not a clinical EHR — clinical notes are not part of the export.

⚠️

Customer directory includes any customer who paid (retail buys, walk-ins) — filter by appointment-bookings to keep only patients.

Pro Tips

💡

Use Square's "Customer Groups" to pre-segment dormant/loyal/new before exporting.

💡

Cross-reference with your appointment system to keep only true patients.

Got your export? Now what?

The Storage & Handoff Playbook covers verifying, securing, and using the data for compliance, migration, or analytics.

View Playbook

Want this turned into bookings?

MedMasters Reactivation runs the entire patient outreach for you — fully managed, fully compliant.

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